It’s not uncommon for an auto insurance provider to deny a claim. There are several reasons why this may happen, ranging from insufficient evidence to support a claim to car damage far exceeding policy limits. Depending on the circumstances, it may be possible to negotiate with your insurer to reconsider a denied claim, but it may take a bit of work to have it done.
If you feel that your claim was denied in bad faith, the first step is to gather as much proof as possible supporting your claim. Police reports, photos and witness statements add weight to your insurance claim. You’ll also want to contact an attorney who specializes in resolving auto insurance denials. Most attorneys offer a free consultation, making this an ideal step that will help give you a better idea of the options at your disposal.
One option involves filing a complaint with the state’s Consumer Assistance/Claims Division. As stated in the Oklahoma Insurance Consumer Bill of Rights, the insurer has to respond to the complaint within a 30-day period after the division receives the claim. A more expensive option involves hiring an attorney to pursue a bad faith claim case in small claims court. This is often considered a last-resort measure due to the expense involved.
Your insurer may offer to settle the dispute via mediation, a non-binding alternative dispute resolution between yourself and the insurance company mediated by a third party. This process is less expensive than arbitration and in most cases you’ll be able to come to a mutually agreeable settlement with the other party.
Before making your decision, contact us to speak to your Coalgate, Oklahoma independent agent. Your agent may be able to offer alternative options that work in your favor.
Disclaimer: The content of these blogs do not represent any type of specific coverage’s offered by the agency.